CRM Software

It’s pretty easier to fetch mails from Gmail within your Zoho CRM account. If you’re a beginner in integration, the next 5 minutes will help you in Zoho CRM Gmail integration. Here is a complete guide to integrating Gmail with Zoho CRM.

Steps to Integrate Gmail with Zoho CRM

Zoho CRM is a great way to retrieve Gmail emails to a CRM account. It requires POP setting configuration and Gmail account selection as the mailbox.

  • Enable POP forwarding in Gmail
  • POP account setup
  • Mailbox configuration

How to implement these 3 steps? Let’s follow the procedure:

Enable POP forwarding in Gmail

  1. Sign in to your Gmail
  2. Select settings after clicking on the select icon
  3. Click on Forwarding and POP/IMAP
  4. Here you can select any 1 option from both
    1. Enable POP for all mail
    2. Enable POP for mail that arrives from now on
  5. Save changes

The first step contains 5 subsets. The next step is POP account setup.

POP Account Setup:

  1. Sign in to your Zoho CRM.
  2. Go to settings > setup > Channels > Email > POP(Zoho Mail)
  3. On Add-on Page, select Configure Now.
  4. Next, click Add Mail Account link.
  5. In POP3 settings, click Add POP3 Account.
  6. In the Add POP3 Account, specify the required details to configure the POP service for your email account.
  7. Click the Test Account button and then click on Create Account.

After the create account step your account will be configured and you’ll be able to set this account as your default email account. Close the window by clicking on the Save button.

Zoho Mail Add-on Configuration

  1. Click Settings > Setup > Channels > Email > POP (Zoho Mail)
  2. In Mail Add-on Page,
    • Add the email account that should be pulled.
    • Add an Email account to send emails.
    • Set Email Sharing Permissions.
  3. Click on Save

You’re all set, and your Zoho CRM Gmail Integration is now complete. Still facing any issues? You can contact us anytime to get the solution.

Zoho is one the top rising CRM in the global market, and we have explained a little comparison of Zoho CRM vs Salesforce for all the new members who’re looking to opt for any CRM or thinking to choose their career in the CRM field. Need a consultation regarding ? You can anytime and we would love to talk about the best solution for your business automation.

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